Privacy Policy

Effective Date: July 2025

Pulsar Pet (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Business Information: Company name, trade license, reseller certificate, VAT/TAX ID.

  • Contact Information: Name, email address, phone number, and billing/shipping address.

  • Account Information: Login details, purchase history, and communication preferences.

  • Payment Information: Transaction details (processed securely through third-party providers).

  • Website Usage Data: IP address, browser type, and browsing activity (via cookies and analytics).

2. How We Use Your Information

We use your information to:

  • Process and fulfill wholesale orders.

  • Provide customer support and respond to inquiries.

  • Verify business eligibility for wholesale accounts.

  • Send updates about products, promotions, and company news (only if you opt-in).

  • Improve our website, services, and user experience.

  • Comply with legal and regulatory requirements.

3. Sharing of Information

  • We do not sell or rent your personal information.

  • We may share your information with:

    • Service providers (e.g., shipping companies, payment processors).

    • Legal authorities if required by law or to protect our rights.

4. Data Security

  • We use industry-standard security measures to protect your personal information.

  • However, no online transmission or storage system can be guaranteed 100% secure.

5. Cookies & Tracking

  • Our website uses cookies and analytics tools to enhance your browsing experience.

  • You may disable cookies in your browser, but some site features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt out of marketing communications at any time.

7. Data Retention

We retain your information as long as necessary to fulfill business purposes, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us
For questions regarding these Terms & Conditions, please contact us at:
info@pulsarpet.com | +1 314-503-9046